I have a Canon MX920 printer. It works correctly everywhere but MYOB. We get "Printer Error #5" when we try to print anything. Also it doesn't matter what printer we use.
Answer by
Stephen Prastman
This is a common problem for the MYOB application. I have read on some forums about this error, but everyone recommends the same thing: uninstall and then install MYOB again, but create backups before doing this.
Alternatively, log-off, log back in and then try printing something. Eventually, generate a report and print it. This should also work.
administrator has blocked me why? I hadn't used my computer for awhile and when I got it back it was blocked
This happens when you moved the software from another location. Luckily, there is an easy way to fix it.
Open Notepad, and based on your system architecture, copy and paste the following code:
32-Bit
[HKEY_LOCAL_MACHINE\Software\MYOB Technology
[HKEY_LOCAL_MACHINE\Software\MYOB Technology\AU
[HKEY_LOCAL_MACHINE\Software\MYOB Technology\AU\MSC][HKEY_LOCAL_MACHINE\Software\MYOB Technology\AU\MSC\3.0]
“JavaHome”=”C:\Program Files\MYOB\Common\JRE”
64-Bit</p>
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\MYOB Technology][HKEY_LOCAL_MACHINE\Software\Wow6432Node\MYOB Technology\AU]
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\MYOB Technology\AU\MSC]
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\MYOB Technology\AU\MSC\3.0]
“JavaHome”=”C:\Program Files\MYOB\Common\JRE”
Save the file using File > Save as (All Files): 32/64bit.reg. Merge the registry file and launch the software and it should work.
Make sure that you also have JRE installed on your computer.
I have a Canon MX920 printer. It works correctly everywhere but MYOB. We get "Printer Error #5" when we try to print anything. Also it doesn't matter what printer we use.
This is a common problem for the MYOB application. I have read on some forums about this error, but everyone recommends the same thing: uninstall and then install MYOB again, but create backups before doing this.
Alternatively, log-off, log back in and then try printing something. Eventually, generate a report and print it. This should also work.